Subscriber emails that bounce, unsubscribe, or report the mailing as spam are quarantined and will not be mailed again. Sometimes this is called a suppression list. These restricted emails can be found in Manage, then Subscribers, then by clicking View Restricted Emails in the sidebar.
Restricted Emails Report
All the emails in this report are quarantined and will not be mailed.
|Total||Total number of restricted emails|
|Complained||Number of subscribers that have complained of spam by clicking spam in their mail client|
|Invalid||Total number of bounces and incorrect email addresses|
|Unsubscribed||Total number of unsubscribed recipients. These users click “unsubscribe” in the email footer|
Manually Adding Emails To Restricted Emails
Restricted emails can be added through the regular importer. Simply add a column called subscribed with the value set to false.
An example of the CSV would be:
email, subscribed firstname.lastname@example.org, false email@example.com, false
This would move those emails to the restricted list.